Are products handmade? Yes, all Arlo products are hand-crafted with care & attention to detail. We do not use machinery of any kind.

Can I order a custom piece with a color that isn't displayed? Not all colors that are available are shown. Feel free to reach out through the contact button and ask any questions you may have. Looking forward to hearing from you.

Do you ship outside the U.S.? Currently, we only ship within the U.S. but that may change in the future.

When will I receive my order? Collections BY Arlo is new to the shipping game, but working hard to find the fastest way to get to you. Thank you for your patience during our learning curve.

Returns. Please see store policies for further information.